Customer Support Centre
Our knowledgeable support staff is here to give personal attention to your issues. If you would like to check the status of our servers at any time, visit our network status page.
Customer News
As a result of server updates done over the 2009 Christmas holidays, sites with hosted Moodle sites should be aware that the ftp address has changed to:
(Logins / passwords have not changed – but should be in lower case)
We recommend using an FTP client such as WS-FTP for access, rather than a web browser
Contact Support
All you need to do is contact us using this form at any time. Assistance will be provided via email, phone or Elluminate Live! Please describe your issue in as much detail as possible.
